Policies & Reservations

Our Rates

Holiday Dates

Christmas: Dec 20-Jan5
Thanksgiving: Nov 25-30

Nightly and Weekly Rates

The Standard Guest House Nightly Rate is $325 a night for up to 4 people for all dates except Christmas and Thanksgiving which are $350 a night.

The Standard Riverhouse Nightly Rate is $350 per night for up to 6 people for all dates but Christmas and Thanksgiving which are $375 per night.

Additional days more than a week but less than 2 weeks will be pro-rated at the daily rate. Discounts for bookings of 10 days or more or within 30 days of arrival.

Cleaning Fees

The Guest House out-cleaning fee is $275. The Riverhouse out-cleaning fee is $300.

Additional cleaning during your stay can be provided at an additional cost.

A mandatory mid- clean is required for stays longer than 10 days (Cost varies according to how many bedrooms used)

Deposits, Taxes, and Additional Fees

Mandatory security deposit insurance must be purchased before arrival. The cost is $75 and we provide a link to purchase the policy. Proof of purchase is required by 30 days prior to check in.

Please add 14.96% tax. All deposits will be refunded within 45 days of your departure minus any damage or extra cleaning. Damage or extra cleaning will be assessed by our cleaning and maintenance staff and the owner.

There is a 3.5% credit card processing fee for each separate charge and credit involved in your booking.

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Policies

Minimum Stay

There is a five night minimum for all dates including Thanksgiving and Christmas. We will accept bookings of less than the minimum if your dates fit into our calendar. Most of the time we’re able to fit our guests into the small periods of availability we have and discount those nights if they are within 30 days of your arrival date.

Cancellation

Cancellations for bookings between 1/6 – 12/14 require a 90-day written notice for refund of your initial deposit less a $100 processing fee, the non-refundable $100 reservation fee and any taxes I have paid. If you cancel less than 90 days’ written notice, the entire initial deposit is forfeited. If you cancel with less than 60 days’ written notice all monies paid are forfeited. Cancellations for bookings between 12/15 – 1/05 require 120 days’ written notice for refund of your initial deposit less a $100 processing fee and the non-refundable $100 reservation fee. If you cancel less than 120 days’ written notice, the full initial deposit is forfeited. If less than 90 days’ written notice all monies paid are forfeited. “No shows” forfeit all funds paid to River Estate. No refunds for early departure (For any reason with no exceptions). All refunds for any reason will be made within 30 days of cancellation.

Reservation Deposit

A reservation deposit totaling one half the total cost of your stay is required to secure the reservation. Balance is due the 1st of the month that’s 2 months prior to your month of arrival.

Car Rentals, Activities & Travel Arrangements

I own a full service Hawaii based travel agency. (Agency license #TAR-5684, Activity Desk license AD-#1426) We will be happy to give you a quote on all or any portion of your travel package needs including other accommodations, airline tickets, car rentals or activities on Kauai or any other islands in your itinerary. Please let us know if you would like us to provide a quote for you.

PERSONAL CONCIERGE SERVICES

We offer our guests free concierge services. The owner takes a personal interest in making sure you make the most of your vacation time. We offer a wide range of services and lots of useful information from the moment you book to when you check out.

Discounts

Discounts available for short stay open dates or last minute bookings made within 30 days of arrival date .

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